Troubleshoot

CHANGING THE LNB FREQUENCY

FIRST OF ALL INSERT THE SMART CARD FROM THE OLD BOX WITH THE CHIP FACING DOWN INTO THE SLOT OF THE NEW BOX AS SHOWN IN THE PICTURE BELOW

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In case , after connecting your set top box correctly , an error message displaying “ E52-32 Searching for Signal” appears on your screen most probably your LNB type is 10700. Our set top box though, is programmed on 11300 LNB type, consequently you will need to follow the instructions below to change the LNB type of the Set top Box to 10700 in order to match the LNB Type of your Dish.
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1. Press the Menu button. Use the up and down arrows on your remote control to highlight Channel Search and press Ok . Then highlight Antenna Setting and press OK
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2. Highlight LNB Frequency 1 and press OK then change the LNB Frequency from 11300 to 10700 using the keypad on your remote control.
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3. Press exit and then Ok to save.
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4. Press Exit button twice to return to normal viewing.